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Returns Policy

Returns Policy

  • Goods ordered in error will result in a 20% restocking fee and the outward carriage fee.
  • For goods ordered in error the customer is responsible for the carriage and safe return of the goods.  GlassParts can arrange the collection but at the customer’s cost. Credits, exchanges or refunds will only be completed when the goods arrive safely at our warehouses.
  • Any product that is cut or manufactured to a specific size or design can not be returned.
  • Goods not normally carried in stock or brought in for a specific project can not be returned.
  • Goods will only be accepted/credited if returned within 30 days of delivery.
Returns Policy